The practice of dentistry is not an exact science and no one can promise that any dental treatment or procedure will be successful or that any risk or complication or injury will not occur. Outcome of treatment/therapy is based on several factors including but not limited to individual’s biological conditions, pre-and post-therapy care and individual’s compliance of and adherence to the instructions to be necessarily followed during and after the initiation and/or completion of the recommended therapy.
Check Your Eligibility For Refund
If Eligible, Application for refund in prescribed manner
Get Approval in just 24-48 working hours
Disbursement of payment & Timelines
If the order or the item(s) that you want to cancel and are eligible for the refund, you can write to our customer support team on care@dezy.com
Whatsapp or Call
Text us on +91- 7618792440 with your registered mobile number.
Your refund request via email if eligible, shall get an approval within 48-72 business hours.
Whatsapp or Call
Your refund request via whatsapp or call if eligible, shall get an approval within 48-72 business hours.
Payments done through credit/debit cards, net banking or other loans (EMI)
The refund will be processed to the same account from which the payment was made within 7-14 business days of refund and gets approved from our end. It may take 2-3 additional business days for the amount to reflect in your account.
Note: Any Processing Fee/ Tax / any other fee levied by Banking Partners, Credit Card Companies, Mobile Wallets etc are to be solely borne by the Customer.
Cancellation Charges -You understand, agree and confirm that in case of any cancellation on your part, owing to dissatisfaction regarding the services/quality etc, a nominal fee of ₹ 1,000/- will be deducted with regards to the cancellation charges.Cash transaction
We will initiate a bank transfer against the refund amount against the Bank accounts details shared by you. This process will be completed within 7-14 business days. The refund gets approved from our end and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
Cancellation Charges -You understand, agree and confirm that in case of any cancellation on your part, owing to dissatisfaction regarding the services/quality etc, a nominal fee of ₹ 1,000/- will be deducted with regards to the cancellation charges.
In addition to the aforementioned, you acknowledge and agree that management has the sole authority to review any refund request for eligibility based on its own evaluation of all relevant facts, circumstances, and records from the customer. Management also reserves the full and absolute right to approve or reject any refund claims and the sole authority to grant or approve a partial refund, a full refund, or no refund at all as may be appropriate in light of the relevant facts and circumstances on a case-by-case basis. You additionally acknowledge that Bangalore Courts will have exclusive jurisdiction over such disputes, if any.