Quarterly Check Up

Within how much time should I expect the smiles.ai team to get in touch with me after I post a query?

You will get an instant confirmation via WhatsApp and a call within 24 hours of raising a query. Alternatively, you can call 8435000632.

Are all your dentists experts?

Yes, all treatments are delivered by Dentists who are Masters of Dental Surgery in their respective fields and have years of experience.

Are you more popular for aligners or regular dental services as well?

We are very popular for our aligner kits but we are very popular for our wide range of services such as implants, veneers, root canals, extractions, and fillings amongst others.

Can I choose the dentist I want the treatment from?

Sure, you may. Though you will be assigned the best dentist for your requirement based on their specialization. You can choose to go ahead with the same dentist if you like.

Will I get the same doctor each time I visit?

Normally a dentist is assigned to your case from beginning to the end, but if you require any specialized treatment, you may be required to see a different specialist.

How are you able to provide a cost lower than other dental clinics?

This is because we do not charge high referral commissions to get you the right specialist. Apart from that, we source all our equipment directly from authentic importers and manufacturers helping us control costs without any compromise on quality.

Is the first consultation always free?

Yes, at Smiles.ai your first interaction with us is free.

Do you have same-day appointments? If not how long does one have to wait to get an appointment?

Yes, we do have the option of same-day appointments though this may not be temporarily available due to the pandemic. In that case, you will be intimated of your appointment - it should not take more than 24 hours for a clinic appointment.

Is digital/remote treatment as effective as when one physically visits a dentist?

Yes, absolutely, if your case is special or requires a visit we will intimate you of the same.

What type of technology do you use?

A technologically advanced company, Smiles.ai uses the latest AI Technology & 3D Printing.

Will I get the same service across clinics?

Yes, we offer a standardized experience and a feel-good factor across all clinics. We adhere to the highest quality protocols, 100% sterilization, and best-in-class technology in each Smiles.ai clinic.

If I make one appointment at a particular location, can my follow-up appointment be at a different Smiles.ai location?

Yes, this should not be an issue at all.

Where can I express my grievance if I am not satisfied?

You can reach out to the clinic directly, call us on +91 8435000632, or WhatsApp us on +91-7223003232. Every customer is our priority and we will offer a quick resolution to your concern.